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This email address is where we will contact you if you forget your Keepd PIN or password.
You can decide later whether to link this email address to your Keepd account, or to use it purely for account recovery purposes.
Don't worry!
You can always change this later in your account preferences.
For many people there is no purpose in receiving notifications of Keepd emails into their existing email account.
But if you intend to continue using your existing email account for now, whilst operating your Keepd email 'on the side', then it might be a good idea to receive notifications, so that you don't miss any important emails.
Firstly, don't worry!
You can always change this later in your admin dashboard.
Keyword Only: Keepd encrypts emails containing the keyword #stayprivate anywhere in the body or subject.
Smart: emails identified by Keepd's smart algorithms as containing potentially sensitive information are encrypted.
Enforced: all emails are encrypted.
In all cases, encrypted emails to properly configured corporate domains are delivered using TLS, whilst emails to personal domains and risky corporate domains are encrypted and accessed via the StayPrivate secure environment.
Keyword Only is a good way of getting started and checking everything is working. We recommend most companies to use Smart on an ongoing basis. But if you are operating in a regulated industry, we recommend using Enforced.
Regardless of the option you choose, you can ensure an email is encrypted by including the keyword #stayprivate anywhere in the email body or subject. And you can update the keyword in the admin dashboard.
More detail on pricing
The first seven days is completely free. You can cancel at any time during this period and no charge will be taken.
After the 7-day period ends, you can still cancel with immediate effect at any time. We will refund you on a pro-rata basis depending on how long is left in the month.
Each email address that has sent an encrypted email during the previous twelve months counts as a separate user.
Storage limits only apply to email attachments. We do not charge for storing emails themselves.
Billing is monthly in advance based on the previous month's usage. Usage is checked daily and additional users and storage are charged for automatically.
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BASIC
PROFESSIONAL
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BASIC
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TLS Ensure
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2
EUR
Basic Encryption
€6 per month*
Encrypted emails & file sharing
Professional Encryption
€18 per month*
Encrypted emails, file sharing, branding, includes two users
Ultimate Encryption
£30 per month*
Encrypted emails, file sharing, document signing requests, branding, includes two users
Basic Signing
€9 per month*
Document signing requests, file sharing
Professional Signing
€24 per month*
Document signing requests, file sharing, branding, includes two users
Ultimate Signing
£30 per month*
Document signing requests, file sharing, encrypted emails, branding, includes two users
Advanced
€12 per month*
Encrypted emails and document signing requests
TLS Ensure
€12 per month*
Includes 5 users
\* excluding VAT
A DVANCED
€12 per month*
Private email, notes, storage
Encrypted emails
Document signing requests
150 MB maximum attachment size
File sharing
4 GB maximum file upload size
50 GB storage
\* excluding VAT
B ASIC
€6 per month*
Encrypted emails
150 MB maximum attachment size
File sharing
4 GB maximum file upload size
25 GB storage
\* excluding VAT
P ROFESSIONAL
€18 per month*
Encrypted emails
150 MB maximum attachment size
File sharing
4 GB maximum attachment size
50 GB storage
Your branding
Server integration
Includes 2 users
Each extra user: €9 per month*
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U LTIMATE
£30 per month*
Encrypted emails
Dnlimited document signing requests
150 MB maximum attachment size
File sharing
4 GB maximum attachment size
50 GB storage
Your branding
Server integration
Includes 2 users
Each extra user: €18 per month*
\* excluding VAT
B ASIC
€9 per month*
Document signing requests
150 MB maximum attachment size
File sharing
4 GB maximum attachment size
25 GB storage
\* excluding VAT
P ROFESSIONAL
€24 per month
Document signing requests
150 MB maximum attachment size
File sharing
4 GB maximum attachment size
50 GB storage
Your branding
Server integration
Includes 2 users
Each extra user: €12 per month*
\* excluding VAT
T LS****P LUS
€12 per month*
Includes up to 5 users
Each extra user: €1.20 per month*
Your branding
Includes access to full StayPrivate email encryption at €9 per user per month*
Includes access to StayPrivate document signing at €12 per user per month*
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U LTIMATE
£30 per month
Document signing requests
Encrypted emails
150 MB maximum attachment size
File sharing
4 GB maximum attachment size
50 GB storage
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Server integration
Includes 2 users
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You are all set!
Your company is registered with StayPrivate.
You will have received an email confirming your access to the StayPrivate Admin Portal.
To complete the set up process, you need to update your DNS records and add rules to your mail server to work with StayPrivate. To do this, go the StayPrivate Admin Portal.
Your company is set up on StayPrivate. You will have received an email with details on how to manage your company account and confirming your access to the StayPrivate Admin Portal.
Anyone with a email account can now use StayPrivate. Simply direct them to https://stayprivate.com/sign-up/.
If you wish to use StayPrivate direct from your existing company email account, you will need to update your company's mail server to support StayPrivate. You can do this any time from the Admin Portal, or you can do it now, using the buttons below.
AUTOMATIC SERVER SETUP
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Congratulations!
Your domain is set up on StayPrivate.
Now you need to tell your users to sign up at https://stayprivate.com/sign-up/.
To use StayPrivate yourself, you'll also need to sign up as a user the same way. (We keep admin accounts separate from secure communications accounts.)
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You are all set!
Your company is registered with StayPrivate.
You will have received an email confirming your access to the StayPrivate Admin Portal.
Anyone with a email account can now use StayPrivate. Simply direct them to https://stayprivate.com/sign-up/.
If you wish to use StayPrivate direct from your existing company email account, you also need to update your company's mail server to support StayPrivate. You can do this any time from the Admin Portal, or you can do it now.
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You will have received an email confirming your access to the StayPrivate Admin Portal.
Anyone with a email account can now use StayPrivate. Simply direct them to https://stayprivate.com/sign-up/.
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Server configuration
Copy the access code below and enter it in the pop-up window to grant temporary access to update your Microsoft mail server settings.
These updates will not affect your existing mail service.
If you can't see the pop-up window, please use the following link: https://microsoft.com/devicelogin
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Your domain is set up on StayPrivate.
To send a document to be signed, simply attach the document and include the text #sign anywhere in the email.
To send an encrypted email, simply include the text #private anywhere in the email.
Out of the box, StayPrivate will deliver your emails from StayPrivate mail (spmail.com) addresses. To update your DNS records to allow StayPrivate to send emails direct from your users' existing email accounts, please follow the instuctions in the admin dashboard.
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Mail server configuration
Access
Host
Outbound
Inbound
Replies
1
You require administrator access to your Google mail server in order to configure it to work with StayPrivate:
Log into the Google Admin console at: https://admin.google.com
Select 'Apps'.
Select 'Google Workspace' and from the list, click on 'Gmail'.
If you do not have administrator access to your email server, please send the following link to your IT administrator and ask them to complete the setup: https://stayprivate.com/server-configuration/?config=google
First add StayPrivate as a host:
Click on 'Hosts'.
Click on 'ADD ROUTE' to add a new mail route.
Enter the name: StayPrivate
In the 'Enter host name or IP' field enter sendsecure.stayprivate.com and in the numeric field next to it, enter the port number: 587
Click 'Save'.
The next step is to add a rule so that the email server can identify which emails to send via the StayPrivate host.
Go back to the Gmail settings page by clicking on 'Settings for Gmail' near the top.
Scroll down to near the bottom and click on 'Compliance'. Then scroll down to 'Content compliance' and click 'CONFIGURE' (or if you already have a rule specified, click 'ADD ANOTHER RULE').
Under 'Content compliance' enter the text: Identify messages to send via StayPrivate
Under '1. Email messages to affect' select 'Outbound'.
Under '2. Add expressions that describe...' select 'If ALL of the following match the message'. Then click on 'ADD'.
Click on 'Simple content match' and select 'Advanced content match'. Then under 'Location' select 'Headers + body'.
Under 'Match type' select 'Matches regex'.
Under 'Regexp' enter the text: #private|#sign
Click 'SAVE'.
Click 'ADD'.
Click on 'Simple content match' and select 'Advanced content match'. Then under 'Location' select 'Full Headers'.
Under 'Match type' select 'Not contains text'.
Under 'Content' enter the text: x-stayprivate-processed: true
Click 'SAVE'.
In '3. If the above expressions match, do the following' select 'Modify the message', then under 'Route' check the box next to 'Change the route'.
Click on 'Normal routing' and select 'StayPrivate'.
Then under 'Spam' check the box next to 'Bypass the spam filter for this message'.
Click on 'SAVE' bottom right.
The next step is to configure your email server to accept and relay emails sent by StayPrivate:
Go back to the Gmail settings page by clicking on 'Settings for Gmail' near the top.
Scroll down to the bottom and click on 'Routing'. Under 'Routing' scroll down and under 'SMTP relay service' click 'CONFIGURE' (or if you already have a rule specified, click 'ADD ANOTHER RULE').
Under 'SMTP relay service' enter the text Receive from StayPrivate.
Under '2. Authentication' select 'Only accept mail from the specified IP addresses'. Then click 'ADD'.
Under 'Description' enter the text StayPrivate and under 'Enter IP address/range' enter the text: 18.130.40.2
Click 'SAVE'.
Under '3. Encryption' select 'Require TLS encryption',
Click on 'SAVE' bottom right.
To ensure that direct replies from secure corporate domains are included in StayPrivate, incoming secure replies are identified and blind copied to server@stayprivatemail.com. This is achieved by adding a further compliance rule:
Go to the Gmail settings page by clicking on 'Settings for Gmail' near the top.
Scroll down to near the bottom and select 'Compliance'. Under 'Content compliance' click 'ADD ANOTHER RULE'.
Under 'Content compliance' enter: Send secure replies to StayPrivate
Under '1. Email messages to affect' select 'Inbound'.
Under '2. Add expressions that...' select 'ADD'.
Click on 'Simple content match' and select 'Advanced content match'. Then under 'Location' select 'Body'.
Under 'Content' enter #stayprivate-secure-reply then click 'SAVE'.
In '3. If the above expressions match, do the following' under 'Route' select 'Modify message'.
Under 'Also deliver to' select 'Add more recipients' then select 'ADD'.
Under 'Recipient address:' enter: server@stayprivatemail.com
Select 'SAVE'.
Finally, click on 'SAVE' bottom right. This is important - otherwise your changes may be lost.
Congratulations!
Your domain is set up on StayPrivate.
To send a document to be signed, simply attach the document and include the text #sign anywhere in the email.
To send an encrypted email, simply include the text #private anywhere in the email.
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Mail server configuration
Access
Outbound
Inbound
Replies
1
You require administrator access to your mail server in order to configure it to work with StayPrivate.
If you do not have administrator access to your mail server, please send the following link to your IT administrator and ask them to complete the setup: https://stayprivate.com/server-configuration/?config=other
To connect with StayPrivate, outgoing secure emails need to be identified and relayed to https://sendsecure.stayprivate.com. For most email servers this means:
adding https://sendsecure.stayprivate.com as a host or connector;
creating a conditional routing rule to route emails to this host if the email contains the regular expression #private|#sign and does not contain the header: x-stayprivate-processed: true
If you are not able add the external recipient condition, you can simply route all emails through StayPrivate. StayPrivate will automatically ignore internal emails.
StayPrivate sends secure emails back to the corporate email server for delivering onto the recipient. The corporate email server therefore needs to be configured to accept and relay secure emails sent by StayPrivate. You can identify secure emails in either of two ways:
by the sender IP address: 18.130.40.2; or
by the certificate used to sign the emails: *.stayprivate.com.
For alternative setup options, log into the admin dashboard at https://admin.stayprivate.com.
To ensure that secure replies from secure corporate domains are included in StayPrivate, incoming secure replies should be identified and blind copied to server@stayprivatemail.com. For most email servers this is achieved by adding a compliance rule to add the above address to the 'bcc' field if an incoming email contains the text #stayprivate-secure-reply.
Congratulations!
Your domain is set up on StayPrivate.
To send a document to be signed, simply attach the document and include the text #sign anywhere in the email.
To send an encrypted email, simply include the text #private anywhere in the email.
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Mail server configuration
Access
Host
Outbound
Inbound
Replies
Enable
1
You require administrator access to your Microsoft 365 account or mail server in order to configure it to work with StayPrivate:
From the Office 365 home page, in the left-hand menu, select 'Admin'.
In the left-hand menu, select 'Show all'.
Scroll down and under 'Admin centers' select 'Exchange'.
If you do not have administrator access to your email server, please send the following link to your IT administrator and ask them to complete the setup: https://stayprivate.com/server-configuration/?config=microsoft
We recommend that you use the latest version of the Microsoft Exchange Admin Center. If you are using the 'Classic' Exchange Admin Center you can still follow the instructions below, but please be aware that there are one or two slight differences in wording and layout.
Instead of using the Admin Center, you can configure the email server directly using Exchange Online PowerShell. Click here to display the PowerShell instructions.
Exchange Online PowerShell Instructions
Firstly, connect to the tenancy, using the script below and replacing example.com with the corporate domain:
Copy `
Connect-ExchangeOnline -Device -DelegatedOrganization example.com
`
Secondly, add a connector to send messages to StayPrivate:
Copy `
New-OutboundConnector -Name "Send to StayPrivate" -UseMxRecord $false -SmartHosts sendsecure.stayprivate.com -IsTransportRuleScoped $true
`
Then add a connector to accept messages back from StayPrivate, using the script below and replacing example.com with the corporate domain:
Copy `
New-InboundConnector -Name "Receive from StayPrivate" -SenderDomains *.example.com -ConnectorType OnPremises -CloudServicesMailEnabled $true -RestrictDomainsToCertificate $true -RequireTls $true -TlsSenderCertificateName *.stayprivate.com
`
Now add a rule to identify messages to send to StayPrivate, replacing example.com with the corporate domain:
Copy `
New-TransportRule "Identify messages to send via StayPrivate" -SubjectOrBodyMatchesPatterns "#private","#sign" -SenderDomainIs "example.com" -ExceptIfHeaderMatchesMessageHeader "x-stayprivate-processed" -ExceptIfHeaderMatchesPatterns "true" -RouteMessageOutboundConnector "Send to StayPrivate"
`
And add a rule to ensure secure corporate replies are recorded in StayPrivate, again replacing example.com with the corporate domain:
Copy `
New-TransportRule "Send secure replies to StayPrivate" -SubjectOrBodyMatchesPatterns "#stayprivate-secure-reply" -ExceptIfSenderDomainIs "example.com" -ExceptIfHeaderMatchesMessageHeader "x-stayprivate-processed" -ExceptIfHeaderMatchesPatterns "true" -BlindCopyTo server@stayprivatemail.com
`
Finally, add a rule to ensure StayPrivate emails are not flagged as spam:
Copy `
New-TransportRule "StayPrivate Allow" -SenderIpRanges "18.130.40.2" -SetSCL "-1"
`
To hide the Exchange Online PowerShell instructions above, click here.
The first step is to add a secure connector to the StayPrivate relay server:
In the left-hand menu, select 'Mail flow'. Then select 'Connectors'.
Click on '+ Add a connector'.
Under 'Connection from' select 'Office 365'. Under 'Connection to' select 'Partner organization'. Then click 'Next'.
Enter the name: Send to StayPrivate and ensure 'Turn it on' is selected. Then click 'Next'.
Select 'Only when I have a transport rule set up that redirects messages to this connector'. Then click 'Next'.
Select 'Route email through these smart hosts'. Then enter the domain name: sendsecure.stayprivate.com and click '+'. Then click 'Next'.
Ensure that 'Always use Transport Layer Security...' and 'Issued by a trusted certificate authority (CA)' are selected. Click 'Next'.
To validate the connector, enter the test email address support@stayprivate.com and click '+'.
Click 'Validate'. Office 365 will validate the new connector. This may take a minute or so. When it has finished, click 'Next'.
Click 'Create connector'.
Click 'Done'.
Next add a secure connector to allow StayPrivate to send secure emails back to your corporate email server for delivering to the recipient.
In the left-hand menu, select 'Mail flow'. Then select 'Connectors'.
Click on '+ Add a connector'.
Under 'Connection from' select 'Your organization's email server'. Then click 'Next'.
Enter the name: Receive from StayPrivate
Ensure that 'Turn it on' is selected and click 'Next'.
Select 'By verifying that the subject name on the certificate….'. Then enter the text: *.stayprivate.com
Click 'Next'.
Click 'Create connector'.
Click 'Done'.
The next step is to add a rule so that the mail server can identify which emails to send to StayPrivate:
In 'Mail flow', select 'Rules'.
Select '+ Add a rule' and 'Create a new rule'.
Enter the name: Identify messages to send via StayPrivate
Under 'Apply this rule if' select 'The subject or body'.
Then, to the right, select 'subject or body includes any of these words'. Then type #private in the text field and click 'Add'.
Now enter #sign in the same text field and click 'Add' again. The click 'Save'.
Under 'Do the following' select 'Redirect the message to'. Then, to the right, select 'the following connector'. Select 'Send to StayPrivate' and click 'Save'.
Under 'Except if' select 'The message headers...'. Then, to the right, select 'matches thse text patterns'.
Click on 'Enter text' and enter x-stayprivate-processed in the box. Click 'Save'.
Just after 'message header matches' click on 'Enter words' and enter true in the box. Click 'Add'. Then click 'Save'.
Click 'Next'.
Ensure that 'Enforce' is selected, then click 'Next'.
Click 'Finish'. It may take a few seconds for the new rule to save.
Click 'Done'.
Next add a rule to ensure that secure emails are not incorrectly identified as spam:
In 'Mail flow', select 'Rules'.
Select '+ Add a rule' and then 'Create a new rule'.
Enter the name: StayPrivate Allow
Under 'Apply this rule if' select 'The sender'. Then, to the right, select 'IP address is in any of these ranges or exactly matches'.
Enter 18.130.40.2 in the box. Then click 'Add'.
Click 'Save'.
Under 'Do the following' select 'Modify the message properties'. Then, to the right, select 'set the spam confidence level (SCL)'. Select 'Bypass spam filtering' and click 'Save'.
Click 'Next'.
Ensure that 'Enforce' is selected, then click 'Next'.
Click 'Finish'. It may take a few seconds for the new rule to save.
Click 'Done'.
To ensure that direct replies from secure corporate domains are included in StayPrivate channels, incoming secure replies are identified and blind copied to server@stayprivatemail.com. Firstly, set up a new contact:
In the left-hand menu, select 'Recipients' then select 'Contacts'.
Select 'Add a mail contact'.
Under Contact type select 'Mail contact'.
Under 'Display name' enter: StayPrivateServer
Under 'Alias' enter: StayPrivateServer
Under 'External email address' enter: server@stayprivatemail.com
Click 'Next'.
Click 'Next' again, then click 'Create'.
Click 'Done'.
Now add a rule to ensure that secure emails are copied to server@stayprivatemail.com:
In the left-hand menu, select 'Mail flow' and select 'Rules'.
Select '+ Add a rule' and 'Create a new rule'.
Enter the name: Send secure replies to StayPrivate
Under 'Apply this rule if' select 'The subject or body'.
Then select 'subject or body matches these text patterns' and enter: #stayprivate-secure-reply
Click 'Add'.
Then click 'Save'.
Under 'Do the following' select 'Add Recipients' then, to the right, select 'to the Bcc box'.
Find 'StayPrivateServer' in the list and tick the box next to it. Click 'Save'.
Under 'Except if' select 'The message headers...'. Then, to the right, select 'matches these text patterns'.
Click on 'Enter text' and enter x-stayprivate-processed in the box. Click 'Save'.
Just after 'message header matches' click on 'Enter words' and enter true in the box. Click 'Add'. Click 'Save'.
Click 'Next'.
Check that 'Enforce' is selected, then click 'Next'.
Click 'Finish'. It may take a few seconds for the rule to be saved.
Click 'Done'.
The final step is to enable the rules:
In the left-hand menu, select 'Rules'.
Find the rule called 'Identify messages to send via StayPrivate'. Click on the word 'Disabled' next to the rule.
Click on the switch under 'Enable or disable rule' to enable the rule.
Click on the 'X' close button top right. It will take a few seconds for the rule to enable and the page to update.
Find the rule called 'StayPrivate Allow'. Click on the word 'Disabled' next to the rule.
Click on the switch under 'Enable or disable rule' to enable the rule.
Click on the 'X' close button top right. It will take a few seconds for the rule to enable and the page to update.
Find the rule called 'Send secure replies to StayPrivate'. Click on the word 'Disabled' next to the rule.
Click on the switch under 'Enable or disable rule' to enable the rule.
Click on the 'X' close button top right. It will take a few seconds for the rule to enable and the page to update.
Congratulations!
Your domain is set up on StayPrivate.
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